On December 29, 2025, the Vermont Attorney General’s Office announced a civil settlement with Revolution Youth, Inc., related to past Medicaid documentation and billing practices connected to our Eden Valley mental health clinic in Burlington.
We’re sharing this update because our clients, families, partners, and community deserve clarity—especially when a matter is discussed publicly.
What the settlement is — and what it isn’t
This is a civil resolution. The settlement sets a financial payment and outlines compliance-related obligations going forward. It also brings a legal process to a close so our organization can stay focused on what matters most: providing mental health support to Vermonters who need it.
The agreement describes the State’s allegations. We do not agree with every aspect of the State’s characterization and believed we had defensible positions we would have presented in litigation. Ultimately, after careful deliberation, our Board determined that a negotiated resolution was the most responsible path because prolonged litigation would be expensive, time-consuming, and disruptive to services.
It’s important to be clear about how we view the core issue: this matter centered on documentation and billing compliance controls and how records were handled during oversight. As a nonprofit provider, our mission has always been care—not profit—and our Board takes stewardship of public funds seriously. We understand why people read headlines and jump to conclusions; we are asking the public to evaluate this situation in full context, including the safeguards we put in place months ago.
What we changed — months ago
Regardless of legal posture, one point is non-negotiable: documentation and billing must meet Medicaid requirements, every time. When concerns were raised earlier this year, we acted immediately.
Since the spring, we have implemented and maintained a stricter compliance posture designed to prevent recurrence, including:
- Tighter documentation timelines (including next-day completion targets)
- Clearer standards for late entries and amendments, requiring supervisor review and properly labeled addenda
- Stronger EHR safeguards designed to reduce errors and eliminate gray areas after notes are signed
- Mandatory training and refreshers for clinical and administrative staff
- Routine internal audits of documentation and billing, with corrective follow-up when issues are identified
- Board-level oversight through a dedicated compliance structure
These were operational changes put in place months ago—and they remain in effect today.
Our commitment to clients and Vermont communities
We exist to serve people who often have the fewest options—especially youth and families facing complex mental health challenges. That mission hasn’t changed.
It’s also true that, as a nonprofit provider, we have contributed significant uncompensated care to Vermonters who otherwise would have struggled to access services. We’re proud of that work—but we’re not using it to dodge accountability. Mission does not replace compliance. We can—and must—do both.
Transparency and accountability
As a Vermont nonprofit, we take transparency seriously. Our financial reporting and governance obligations are real, and we welcome scrutiny that strengthens trust in the systems that support patient care.
We also need to be clear about one boundary: we cannot discuss individual clients, clinical records, or private personnel matters—both because it’s inappropriate and because privacy laws exist for a reason.
A note on Savannah Lord
Because Savannah Lord’s name has appeared in public coverage, we want to address that directly.
Savannah has been a key driver of the clinical and operational improvements implemented since spring—training, documentation discipline, supervision structure, and day-to-day execution. The Board continues to support and trust her leadership and remains focused on measurable standards: clear policies, auditability, consistent training, and continual improvement.
We understand public narratives can flatten complex situations into a single storyline. Internally, we judge leadership by what matters most: whether clients are cared for, whether controls are tightened, and whether compliance is executed consistently. That is the work Savannah has been leading.
Moving forward
We understand how unsettling it can be to read headlines about an organization you trust. We’re not asking for blind faith. We’re asking to be judged by what we’ve already put in place and how we operate now: tighter controls, stronger oversight, and day-to-day operational discipline.
Our priority is straightforward:
- keep care available,
- keep standards high,
- and keep compliance non-negotiable.
Media inquiries
To keep communications consistent, all media questions should be directed to our counsel:
Kevin M. Henry
Primmer Piper Eggleston & Cramer PC
khenry@primmer.com
FAQs
1) Is this a criminal case?
No. This is a civil settlement announced publicly by the State.
2) Why settle if you disagree with parts of the State’s characterization?
The Board determined settlement was the most responsible path to avoid prolonged litigation and keep services stable while meeting compliance obligations.
3) What has changed at Eden Valley since spring 2025?
We implemented stronger documentation and billing controls months ago—updated policies, training, EHR safeguards, routine audits, and Board-level oversight—and those controls remain in place.
